We work with museums, libraries, archives, and historic houses to strengthen strategic clarity and decision-making in conservation and collections care.

​

Our work supports organisations operating under constraint — limited resources, competing priorities, institutional risk, and ethical responsibility. We work primarily with senior managers and leadership teams, supporting judgement where decisions carry long-term consequences and ideal options are rarely available.

​

Our role is advisory rather than operational. We focus on strengthening clarity, accountability, and structured decision-making within existing organisational frameworks.

​

Risk Prioritisation and Strategic Planning

 

We assist organisations in clarifying and prioritising risks to collections through structured, risk-based approaches, including the ABC risk management framework. This work supports senior leaders in allocating resources transparently and defensibly, particularly where competing pressures require explicit trade-offs.

​

Advisory input may include:

​

• structured comparison of institutional risk exposure

• clarification of trade-offs between impact, feasibility, and available resources

• prioritisation aligned with organisational objectives

• alignment between risk assessment, policy direction, and funding priorities

 

This approach frequently underpins strategic planning processes, investment decisions, and funding applications.

 

Complex Projects and Decision Support

(Conservation and Collections Care Projects)

 

We provide senior-level decision support for complex conservation and collections care projects, including relocations, storage developments, refurbishments, and capital works. This is particularly relevant where institutional, ethical, or reputational risk is significant, or where clarity of authority and escalation is required.

​

Advisory input may include:

​

• clarification of decision-making and escalation pathways

• strengthening realism around scope, time, and cost

• integration of risk considerations into project decisions

• alignment between project objectives and organisational priorities

​

The focus is on supporting responsible and sustainable project outcomes under constraint.

 

Emergency Preparedness Systems

We support organisations in strengthening risk-based emergency preparedness arrangements that are realistic, maintainable, and usable in practice. The emphasis is on clarity of roles, authority, and escalation — ensuring that preparedness systems function under pressure rather than existing solely as documentation.

​

Advisory services may include:

​

• preparedness frameworks for collections

• clarification of response roles and decision authority

• scenario-based management exercises

• post-incident review and recovery planning

 

Training and exercises are used to strengthen organisational judgement and readiness, rather than functioning as standalone activities.

​

Policies and Accountability Structures

We assist heritage organisations in developing clear, practical policies and procedures that reinforce accountability, oversight, and continuity in collections care.

​

This work is typically integrated within broader advisory engagements and supports senior management in clarifying roles, responsibilities, reporting pathways, and organisational expectations.

​

Training and Professional Development

We design and deliver training that strengthens organisational judgement and shared understanding, rather than technical skills in isolation.

​

Training may include public webinars, senior-level courses, and tailored workshops. These draw on risk management, emergency planning, and project management tools to support clearer thinking and more realistic decision-making within participants’ own institutional contexts.

​

Leadership and Resilience in High-Pressure Contexts

​

We provide advisory input and structured sessions addressing the human dimensions of work in complex heritage environments, including sustained pressure, role ambiguity, crisis response, and recovery. This work complements advisory services in risk management, emergency preparedness, and project decision-support, strengthening the capacity of individuals and teams to operate effectively under constraint.

​

Contact

To discuss how these services may support your organisation, please e-mail:

Andor Vince
andor@heritagecollectioncare.com